Frequently Asked Questions

Our booking portal for 2027 is now live!

All bookings are done via the booking portal, which can be accessed via the "Book Now" button and selecting your desired campsite.

Please note that our rates start with a per person, per night camping fee. This cost covers your stay, parking and use of all on-site facilities. If you’re looking to upgrade your stay with us, we offer pre-pitched 5m bell tents, premium bell tents with beds and safari tents with beds for an additional fee.

Please see our 2027 price list below.

We've created a handy camping checklist for your consideration prior to your arrival. 

Please note this is not an exhaustive list and you may want to bring additional (or less!) items depending on your needs, preferences and/or accommodation type.

The Embers Café and Bar stocks all your essential snacks and drinks from freshly ground barista coffee to delicious gelato, toasties and ice-cold beverages. 

The Embers Café and Bar opening times are 8:00am-12:00pm and 2:00pm-8:00pm, daily.

Meanwhile, our famous stone-fired pizzas are freshly made and available to pre-order every evening!

Our pizzas are very popular and so are available strictly by pre-order order, especially on Fridays and Saturdays. Orders open up to 14 days before your arrival date, with an order cut off of 3 days prior to arrival. Pre-orders can be placed via the link located in your Campsite Hub, which can be located in your confirmation and reminder emails.

Our 2027 menus are yet to be published, but see below a sample menu from our 2026 season.

Camping is even better with friends! We welcome groups of all sizes (but do please check availability with our office first, to make sure we can fit you in to avoid disappointment).

When making a booking, simply enter "Yes" that you are camping in a group and ensure you use the same Group Booking Name for everyone in the party (You choose this - choose something unique or silly, if you'd like!) so our Campsite Managers can note your group.

Please note that while we're always happy to note pitch location requests, we can't guarantee specific pitch or tent placements in advance, in line with our booking policy. This is most applicable for groups with varying unit types (e.g. a grass pitch and a premium bell tent, for example) as most premium accommodations are on fixed bases or areas.

Here at Embers we keep our sites vehicle-free, that way they're safe and open for all to enjoy!

You're welcome to drive up to your pitch to unload, we then ask you to park in our on-site car park for the duration of your stay. On your day of departure you're able to drive up to your pitch again to pack up. Outside of the check-in and check-out process, however, the sites remain vehicle-free and accommodates on a tent-only basis.

Please note each booking allows for one vehicle.

We don't have electric hook-ups on our sites. However, our premium accommodation has "in-tent" charging points suitable for small devices only (e.g. phones, tablets and laptops)

We'd recommend bringing a USB power bank to charge those devices you can't leave at home.

Yes you can - here at Embers we love a good BBQ!

All pitches regardless of accommodation type will come with a fire basket that you are welcome to BBQ in, you'll just need to bring a grill along with you to cook on or buy a freestanding grill from our shop (subject to availability). We do have grill rests on site which you can borrow with a deposit and place in your fire basket, to rest your grill or pot on to BBQ. Our fire baskets are square in size (60cm x 60cm).

You're also welcome to bring your own BBQ, you just need to make sure it is off the ground.

Disposable BBQ's are not permitted, as they have a very high environmental impact.

If you have any access requirements, please get in touch before you have made a booking and we'll help make the necessary arrangements for you to ensure your stay is as comfortable as possible.

All of our sites has a communal freezer which you are welcome to re-freeze ice blocks in. We do politely ask that you don't use this to freeze food or cool drinks.  If you have any medication that needs to be kept refrigerated overnight, please ask before arriving on site.

Sorry, our campsites are strictly for ground/traditional tents only.

This is mainly because we don't have hard standing pitches, so other tent types which are vehicle-based such as rooftop tents, folding campers, trailers, caravans, etc. will not be permitted. This list is not exhaustive.

Day visitors are not usually permitted; however, we may be able to consider requests on a case-by-case basis. Please contact our Bookings Team at bookings@emberscamping.co.uk to discuss your requirements. If approved, a Day Visitor Fee will apply.

Yes, you're welcome to bring a gazebo. You'll just need to make sure it is popped up in your allocated pitch area and not more than 2m x 2m.

We're super generous in our pitch sizes here at embers and so you'll have a space of 8m x 8m for your tents. You're welcome to bring 1 x medium/large tent or up to 2 x small tents for your pitch, as long as they (and their guide ropes) fit within this space.

No, we don't allow supermarket or food deliveries to our campsites. However, all of our sites offer a fully-equipped Embers Café and Bar - please check out our menu to plan what you may need to bring!

We love dogs, but sadly we're unable to accept or allow dogs on site at any time.

Our cancellation policy can be viewed at the bottom of this page.