Cancellation Policy

Cancellation and changes to your booking

1. If you want to amend your booking, you must notify Embers Camping as soon as possible. Subject to availability and the conditions in 2 to 4 below, amendments to your booking can be made for an administration fee of £20. Transferred dates must be within the same booking season.

2. 30 days or more before arrival date - The booking can be amended or cancelled with a full refund

3. 29 days to 15 days before arrival date - The booking can be amended or cancelled with a 50% refund

4. Less than 15 days before arrival date - The booking cannot be cancelled or amended. In either situation, no refund will be given.

5. If we have to cancel your booking we will offer you a full refund of any fees paid or the option of an alternative pitch/site of a comparable standard (with you paying any additional cost or receiving a refund in respect of a price difference). No other compensation is available.

6. You must pay any outstanding balance on your booking and any additional fees before pitching.  

Happy Camping!